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Welcome

The Claims Standards Council is the trade association representing claims management businesses, and aims to ensure that the claims management sector is fairly and effectively promoted to lawyers, insurers, and the government.

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Information-for-consumers

Make a complaint

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If you have a complaint about a Claims Management Company, please go directly to the regulator of claims management services, which investigates such matters. Moj-small

Make-a-complaint

Suspension or cancellation of MoJ authorisation

To view the complete list of suspended businesses, click here
To view the complete list of cancelled businesses, click here
Warning – current scams click here

Join the CSC

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Membership is open to all firms involved in claims management – join now to shape the future of the industry.

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News Alerts

NEW INQUIRY - WHIPLASH TERMS OF REFERENCE AND CALL FOR EVIDENCE 15/03/2013

Read the Transport Committee's announcement here 

Latest News

All the latest news from the industry, sponsored by:


30/04/2013

Ministry of Justice: we are already reworking DBA regulations

The government is planning changes to the rules governing damages-based agreements

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30/04/2013

Ifed jails Direct Line's staged accident fraudsters

Two men who attempted to claim £25 000 after staging car crashes and sending repair bills from their own workshops have been sent to prison

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29/04/2013

Mass asks TSC to reconsider 'ill-thought' small claims limit proposals

The Motor Accident Solicitors Society has asked the Transport Select Committee to reconsider the impact of the proposal to increase the small claims limit


29/04/2013

PI firms can prosper with right skills, says Graves

Personal injury firms "can survive and prosper in the new era if they upskill their workforce and filter out more profitable cases"

26/04/2013

Whiplash claims at five-year low, official figures reveal

The number of whiplash claims has fallen by almost 60,000 in the past year, according to the government's own figures

26/04/2013

APIL: number of whiplash claims fell in last year

The Association of Personal Injury Lawyers says it has figures showing that the number of whiplash claims fell by 60,000


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24/04/2013

Law Society defended in face of petition demanding new leadership

Claimant solicitor bodies have backed the executive board

24/04/2013

Cut limitation period for whiplash claims to six months, say insurers

The limitation period for bringing whiplash claims should be cut to six months, the Lloyd's Market Association (LMA) has proposed

24/04/2013

Keystone unveils post-Jackson ATE product, including standalone part 36 cover

Keystone Legal has launched its new "modular" after-the-event product