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Welcome

The Claims Standards Council is the trade association representing claims management businesses, and aims to ensure that the claims management sector is fairly and effectively promoted to lawyers, insurers, and the government.

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Information-for-consumers

Make a complaint

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If you have a complaint about a Claims Management Company, please go directly to the regulator of claims management services, which investigates such matters. Moj-small

Make-a-complaint

Suspension or cancellation of MoJ authorisation

To view the complete list of suspended businesses, click here
To view the complete list of cancelled businesses, click here
Warning – current scams click here

Join the CSC

Join

Membership is open to all firms involved in claims management – join now to shape the future of the industry.

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News Alerts

Exclusive: 'Save the Legal Industry' campaign warns Cameron of 100,000 jobs losses 19/03/2013

Law firms are rallying around a campaign to warn the government that 100,000 jobs across the legal services industry will be lost over the next year as a result of its "savage" civil justice reforms

Read more

Latest News

All the latest news from the industry, sponsored by:


Eclipse Legal Systems press release

23/05/2013

Proclaim integrates with Lawyer Checker

Leading Conveyancing Case Management system now enables account ID check

23/05/2013

High Court bares post-Jackson teeth with stricter approach to relief from sanctions

The High Court has given the first sign of a hardened stance

Legal Futures

23/05/2013

SRA under fire for policing of referral fee ban and insurer/law firm ABSs

The Solicitors Regulation Authority has come under fire for the way it is enforcing the ban


22/05/2013

Fight PI changes, says MASS chair

Craig Budsworth has urged solicitors not to give up opposing further changes to the system

22/05/2013

APIL chief: most PI firms deducting the maximum 25% from damages

Most claimant personal injury firms "have to charge the full damages if they are to survive"

22/05/2013

Access to justice at risk with court fee plans, warns CJC

Government plans to reform the regime for court fees remissions and introduce a means test "are too severe"


The Guardian

21/05/2013

Up to 60% of whiplash claims are fraudulent or exaggerated, MPs told

Lloyd's Market Association has told the transport select committee that up to 60 per cent of claims are probably not entirely genuine

Post

21/05/2013

Mass calls legal industry to fight legal changes

The Motor Accident Solicitors Society has called on solicitors to keep fighting further change and report any problems in the new legal system

Post

21/05/2013

Apil: Seriously injured people risk being short-changed in government plans

Severely injured people could have their damages cut further under government proposals