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Welcome

The Claims Standards Council is the trade association representing claims management businesses, and aims to ensure that the claims management sector is fairly and effectively promoted to lawyers, insurers, and the government.

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Information-for-consumers

Make a complaint

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If you have a complaint about a Claims Management Company, please go directly to the regulator of claims management services, which investigates such matters. Moj-small

Make-a-complaint

Suspension or cancellation of MoJ authorisation

To view the complete list of suspended businesses, click here
To view the complete list of cancelled businesses, click here
Warning – current scams click here

Join the CSC

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Membership is open to all firms involved in claims management – join now to shape the future of the industry.

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News Alerts

Exclusive: 'Save the Legal Industry' campaign warns Cameron of 100,000 jobs losses 19/03/2013

Law firms are rallying around a campaign to warn the government that 100,000 jobs across the legal services industry will be lost over the next year as a result of its "savage" civil justice reforms

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Latest News

All the latest news from the industry, sponsored by:


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19/06/2013

PI firms risk being sued if they continue to undervalue serious injury claims

Personal injury law firms have been warned about leaving themselves open to secondary litigation

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19/06/2013

Exploiting referral fee ban loophole 'against spirit of the law', say insurers

The government is urged to prevent firms from operating "against the spirit" of recent civil litigation reforms

19/06/2013

ABI: "PI lawyers' gravy train of excessive fees heading towards the buffers"

"The claimant's interest and the interests of the claimant's lawyer are not the same thing"


18/06/2013

Close down CMCs tomorrow - Desmond Hudson

The chief executive of the Law Society has publicly called for claims management companies to be outlawed

Legal Futures

18/06/2013

SRA will consider "fast-tracking" ABS applications aimed at price competitive tendering

The Solicitors Regulation Authority will consider fast-tracking alternative business structure applicants who want to bid for the proposed criminal legal aid contracts

18/06/2013

Sparks fly as lawyers and insurers give evidence to MPs' whiplash inquiry

Lawyers have called for a cap on insurance companies' marketing spend to ensure that savings reflected in car insurance premiums


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17/06/2013

3D film whiplash injury named in LV report of top rejected claims

A woman who claimed she had suffered whiplash after being startled by a 3D film has been named in LV's top 10 failed claims

14/06/2013

RTA claims still high despite referral fee ban

The referral fee ban "has had little impact on the number of RTA claims"

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12/06/2013

Lords: Independent body must oversee mesothelioma compensation scheme

Compensation "must be administered by a body demonstrably independent of any active insurers"